Legal Information

HHDB Privacy Policy – Our Commitment to Protecting Your Data

Your privacy is our top priority at hhdb. This privacy policy clearly outlines what information we collect, how it is used, and the steps we take to keep your data safe.

Last Updated: January 2026
Your Data Is Secure
256-bit SSL encryption
Your Data Is Never Sold to Third Parties
GDPR-Compliant Policy
Right to data deletion
Payment details are not stored
Overview

Privacy Policy Highlights at a Glance

Get the key points here before diving into the full document.

Data Collection

Only essential information is collected – name, email, phone number, and minimal payment-related details.

Data Protection

Your data is kept fully secure using bank-grade SSL encryption and modern security technology.

Your Rights

You can view, correct, or request deletion of your personal information at any time.

Data is never sold

Hhdb never sells or rents your personal information to third parties. This is a core commitment.

Cookie Policy

Cookies are used to improve our services. You can manage your cookie preferences at any time through your browser settings.

Contact

For any privacy-related questions or requests, email us at support@hhdb.click.

Important: By using hhdb.click, you are considered to have fully accepted this Privacy Policy. Please read this document carefully before creating an account.

1 Introduction & scope

Hhdb.click (hereinafter referred to as "hhdb" or "we") is an internationally licensed online betting and gaming platform. We believe that user privacy is a fundamental right, and protecting it is our ethical responsibility.

This privacy policy applies to all hhdb services, websites, and mobile applications. Whether you register, place bets, or simply browse hhdb – this policy is in effect at all times.

Our Privacy Policy is built in accordance with international data protection standards. We collect only the information genuinely needed to deliver our services.

2 What information we collect

Hhdb collects two types of information – data you provide directly, and data collected automatically while you use the platform.

Directly Provided Information

When you open an account or use our services on hhdb, the following information is collected:

  • Full name (in Bengali or English)
  • Mobile number
  • Email address (where applicable)
  • Date of birth (for age verification)
  • Mobile banking number (for deposits/withdrawals)
  • ID information for KYC verification

Automatically Collected Information

The following information is recorded automatically while you use hhdb:

  • Device type and operating system
  • Browser type and version
  • IP address (for geographic location verification)
  • Login and logout times
  • Betting History & Transaction Records
  • Page visit information and session data
Data Type Purpose of Collection Retention Period
Identity Information Account Verification & KYC 5 years after account closure
Contact Information Notifications & Support For the duration of active account
Transaction information Financial records & audit Up to 7 years
Technical information Security & Fraud Prevention 90 days
Cookie Data Improving User Experience Session or 30 days

3 Purpose of Data Use

Hhdb uses collected data only for specific, legitimate purposes. We never misuse your information.

  • Service Delivery: Account management, betting services, and payment processing.
  • Identity Verification: Verifying your age and identity to keep your account secure.
  • Fraud prevention: Detecting suspicious activity to keep your account secure.
  • Customer Support: Resolving your issues and answering your questions.
  • Legal Obligations: Meeting regulatory compliance requirements.
  • Service Improvement: Improving platform performance and enhancing the user experience.
  • Promotional Communications: Offers and updates are only sent with your consent.
Please Note: hhdb never shares your data with third parties for advertising purposes. You can unsubscribe from promotional emails at any time.

4 Data retention & deletion

Hhdb retains your data only for as long as necessary. Our servers operate to high security standards and undergo regular security audits.

Even after account closure, certain data must be retained for a specified period due to legal obligations. However, this data remains fully encrypted and is not used for any service-related purpose.

If you request deletion of your data, hhdb will permanently erase all non-essential data within 30 days. Information required to be retained by law will be kept separately.

5 Data sharing & third parties

Hhdb never sells or rents your personal data. However, limited sharing may occur in specific circumstances:

Permitted Data Sharing

  • Payment Processing: Solely to process transactions via mobile banking services such as Mobile Pay, Nagad, and Rocket.
  • Legal authorities: Upon request from investigative authorities through a court order or valid legal process.
  • Licensing Authority: Information required by regulators to satisfy gaming licence conditions.
  • Cybersecurity: With accredited security agencies for fraud prevention and anti-money laundering.
Our commitment: Except for the cases above, hhdb will not share your data with advertising agencies, data brokers, or any other third parties under any circumstances.

6 Cookies & Tracking Technologies

Hhdb uses cookies and similar technologies on its website to improve service quality and enhance your browsing experience.

Cookie type

  • Essential Cookies: Essential for login sessions and security – disabling these will prevent the site from functioning properly.
  • Functional cookies: Remembers your preferences and settings – language, theme, and more.
  • Analytics cookies: To understand page traffic – not to identify individual users.
  • Security cookies: To prevent fraud and unauthorised access.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

7 Technical data protection measures

Hhdb uses industry-leading security technology to protect your data. Our security framework operates across multiple layers.

  • 256-bit SSL/TLS Encryption: All data transfers occur over encrypted channels.
  • Two-Factor Authentication (2FA): An extra layer of protection at login.
  • Firewall & DDoS Protection: Protection against server attacks.
  • Regular Security Audits: Periodic audits conducted by third-party security experts.
  • Data Masking: Sensitive information is partially masked even within internal systems.
  • Access Control: Only authorized personnel are permitted to access specific data.

8 Your Data Rights

Hhdb believes users should have full control over their own data. We fully support the following rights:

  • Right to Access: You can find out exactly what information hhdb holds about you.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to erasure: You may request deletion of your data after your account is closed.
  • Right to restrict processing: You may object to the use of your data for specific purposes.
  • Data Portability: You may request an export of your data in a standard, portable format.
  • Withdrawal of Consent: You may withdraw consent for marketing communications at any time.

To exercise these rights, email us at support@hhdb.click. We will respond to your request within 30 days.

9 Protection of Minors

Hhdb's services are intended for users aged 18 and above. We do not knowingly collect any information from minors.

If we become aware that a minor is using our platform, we will immediately close the account and delete all associated data. If you believe your child is using hhdb, please contact us at support@hhdb.click.

10 Privacy Policy Updates

Hhdb may update this Privacy Policy from time to time. For significant changes, we will notify users in advance via email or platform notification.

Continued use of hhdb after any changes take effect will be considered acceptance of the updated policy. We recommend reviewing the policy after each update. The "Last Updated" date at the top of the page always reflects the most recent version.

11 Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy, please get in touch. Our data protection team is always ready to help.

  • Email: support@hhdb.click
  • Live Chat: Chat button at the bottom-right corner of the website
  • Response time: Typically within 24–48 hours
Your Rights

Your Rights Under Data Protection

Hhdb ensures that every user retains full control over their own data.

Right to Access

You may request to know what information hhdb holds about you.

Right to Rectification

You can contact our support team directly to correct any inaccurate or outdated information.

Right to data deletion

After your account is closed, you may request permanent deletion of all your personal data.

Right to Object to Processing

You may object to and restrict the use of your data for specific purposes.

Data portability

You may request a download of your data in a standard format (JSON/CSV).

Right to Opt Out of Marketing

You can unsubscribe from promotional emails or notifications at any time.

Why hhdb is trustworthy

Hhdb's Commitment to Privacy Protection

Hhdb protects your data with security measures that are proven in practice, not just promised.

End-to-end encryption

Every data transfer is secured with the highest standard of encryption.

256-bit SSL active at all times
Everything from login to payment is secure
Payment details are not stored on our servers
Regular security audits conducted

Transparent KYC Process

Identity verification is solely for your protection — no unnecessary information is requested.

Only required documents are accepted
Documents are encrypted after verification
KYC information is never shared
Verification completed within 24 hours

Account security

Two-factor authentication with automatic alerts for suspicious login attempts.

Enable 2FA options
SMS alerts for logins from unrecognized devices
Account locked after multiple failed login attempts
Active session monitoring available

Data minimization

Hhdb only collects information that is genuinely necessary to provide our services.

No unnecessary information is ever requested
Data is automatically deleted upon expiry
Analytics data is anonymized
The purpose of data collection is clearly communicated

Cookie Controls

You have full control over which cookies remain active.

Cookie preferences can be changed easily
Non-essential cookies can be turned off
No tracking cookies
Cookie information disclosed with full transparency

Dedicated Privacy Support

A dedicated support team is available to help with any privacy-related concerns.

Requests processed within 48 hours
Full Support in Bengali
Data deletion completed within 30 days
Priority Handling for Privacy Complaints
Frequently Asked Questions

Privacy policy enquiries

Here are answers to the most frequently asked questions.

No, hhdb never sells or rents your personal information. We only share limited data for payment processing and legal compliance – and strictly under formal agreements.

After your account is closed, you may request deletion of your data. hhdb will remove unnecessary data within 30 days. However, transaction records may be retained for up to 7 years for legal compliance purposes.

No. hhdb does not store your mobile banking PIN, bank account password, or card number. Only your mobile number and transaction amount are used during a transaction, and these are retained solely as a record once the payment is complete.

Simply click the "Unsubscribe" link at the bottom of any promotional email to opt out. You can also request to stop marketing communications by emailing support@hhdb.click or via live chat.

hhdb data is stored in secure, internationally certified data centres. All servers comply with ISO 27001 security standards and are subject to regular third-party security audits.
Get Started Today

Your data is completely safe – join hhdb with confidence

Enjoy betting with confidence under hhdb's strict privacy policy — your data stays protected. Open an account today.

বাংলা